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Healthcare Hospitality Cruise Ships Assisted Living

Your guests and patients deserve
instant, intelligent care.

MAIA is the AI operating system for people-centric enterprises — the world's only CLI+ wristband that unifies communication, location, and identity to automate workflows, eliminate staff burden, and deliver a safer, more
responsive experience for every guest, resident, and patient.

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<200ms
Voice-to-staff latency
+20
Languages supported
15 days
Battery — no charging
IP68
Waterproof rated
MAIA CLI+ Wristband
Improve Operational Efficiency
Revenue Generator Engine
Increase Patients & Guests Satisfaction
Trusted & Certified
Hospital Pilot Validated
HIPAA Compliant
IP68 Waterproof
FHIR / HL7 Ready
SOC 2 Ready
Patent Pending
How It Works

One press. Three systems. Instant action.

Every request activates Communication, Location, and Identity in parallel — synthesized by AI in under 200ms.

1

Press & Speak

Resident or guest presses one button and speaks naturally in any language. No training, no app, no friction.

2

AI Captures Everything

Voice, location, and identity captured simultaneously. AI processes all three in under 200ms — context understood instantly.

3

Context + Tasks Generated

AI understands intent, urgency, and who needs what — decomposes requests into structured, prioritized tasks with full context.

4

Right Person. Right Place. Right Now.

Tasks dispatched to nearest qualified staff with full identity and location context. Logged, tracked, documented automatically.

CLI+ Architecture – The Three Pillars

Communication. Location. Identity.

Each pillar is a breakthrough on its own. Together, unified by the AI layer, they create something that has never existed before.

C — COMMUNICATION

Communication

Voice-first. Language-agnostic.

Press one button. Speak naturally in any language. MAIA's voice AI captures intent, decomposes complex requests into tasks, and routes each task to the right person — in under 200ms. No apps, no screens, no training.

+20 languages supported
<200ms response latency
L — LOCATION

Location

Sub-room accuracy. Always on.

BLE 5.3 + Wi-Fi 6 triangulation delivers sub-room accuracy across every floor, room, and outdoor area. The moment a request is made, the exact location is known. Staff always know where to go — no searching, no calling.

Sub-room precision
BLE 5.3 + Wi-Fi 6
I — IDENTITY

Identity

Continuous. Automatic. Zero friction.

The wristband knows who is wearing it — their language, preferences, allergies, care plan, and history. When a staff member enters a room, all context appears automatically. Zero manual steps. Zero errors. Zero delays.

Auto-recognition at all times
Continuous identity broadcast
Before vs After

What CLI+ replaces.

Five separate systems, five vendor contracts, five integration projects — replaced by one wristband.

Capability Before MAIA With MAIA CLI+
Nurse Call System Dedicated hardware, ceiling-mounted, no language support, no context One wristband button — full voice AI, multilingual, context-aware routing
RTLS Location Tracking Separate RTLS vendor, expensive RF infrastructure, room-level only Sub-room accuracy built into the same wristband — no additional hardware
Translation Services Phone interpreters, apps, bilingual staff — costly, slow, unreliable Real-time AI translation in 20+ languages — instant, built-in, documented
Patient / Guest Identity Manual ID check, paper wristband, staff must look up records manually Continuous auto-broadcast — care plan and preferences appear automatically
Documentation Manual notes, charting after the fact, missed interactions, audit gaps Every interaction auto-documented with timestamp, transcript, and outcome
The AI Layer

The + is not a feature.
It's the architecture.

Without the AI layer, C, L and I are just three separate sensors. The + is what makes them intelligent — it learns from every interaction, predicts needs before they're expressed, routes tasks with context that no human dispatcher could maintain, and improves every deployment automatically.

Intent Recognition

Extracts structured intent from natural speech in any language. One sentence becomes multiple categorized, prioritized tasks routed to the right people in under 200ms.

Predictive Routing

Combines voice content, location, identity, and historical patterns to route every task to the nearest, most qualified, least-busy staff member. No dispatcher needed.

Continuous Learning

Every interaction improves the system. Response patterns, escalation triggers, and routing logic evolve with each deployment — automatically, without re-configuration.

Architecture Overview
C Communication — Voice · Language · Intent
L Location — Sub-room · Real-time · Always-on
I Identity — Profile · Preferences · History
AI + Layer
Intent Recognition & Task Decomposition
Predictive Routing to the Right Staff
Continuous Learning & Auto-Documentation
Industry Solutions

Built for your industry. Deployed on day one.

The same CLI+ platform — configured for the specific workflows, compliance requirements, and revenue drivers of your business.

Healthcare

Replace six legacy systems with one wristband.

MAIA replaces the nurse call system, RTLS hardware, translation services, patient ID workflows, fall detection devices, and documentation burden — with a single AI-powered wristband that works from the moment a patient is admitted.

  • Patient identity confirmed automatically when staff enter the room — allergies and care plan appear before a word is spoken
  • Language barriers eliminated across +20 languages — real-time translation, no interpreter call, no delay
  • "I need water and my back hurts" → two separate tasks routed to the right staff members in under 200ms
  • Fall detected in under 3 seconds — validated in clinical setting — even if the patient cannot press a button
  • Full audit trail for every interaction — HIPAA compliant, SOC 2 ready, FHIR/HL7 integration
Revenue Impact — 300-Bed Hospital

$162,000 annual recurring platform revenue. After year one, 100% recurring with zero additional hardware cost.

49%
Reduction in adverse events from language barriers
4–5 mi
Nurses walk per shift — much of it eliminated by MAIA
<3 sec
Fall detection alert latency — clinically validated
11 yrs
Average nurse call system age — replacement cycle is now
$26.2B
Healthcare TAM by 2030 — RTLS + nurse call + patient safety + falls + ID + experience
MAIA Technology in Action
Facility-Wide CoverageEven during transport or shower
Auto-Ranks RequestsBy urgency and context
Real-Time Risk TrackingTracks needs and vital signals
MAIA Wristband
All in One Device
Patent Pending
Voice AI — 20+ LanguagesReal-time multilingual, no translators
Zero False-Positive Fall DetectionFirst-ever, clinically validated
Automated Check-InsDetects early signs of deterioration
Intuitive by DesignNatural for patients, zero training for staff
Hospitality

Turn every guest on property into a buyer.

60–70% of hotel guests never spend a dollar on F&B while on property. Not because they don't want to — because the friction is too high. MAIA eliminates the friction, activates every amenity area, and turns your staff into a proactive service team.

  • Guest detected at pool, spa, or massage area → AI offers service by voice in their language → order dispatched to nearest staff with exact location
  • No app download, no QR scan, no waiting — zero effort from the guest, maximum revenue for the property
  • Spa and wellness upsell opportunities triggered proactively based on guest location and time of day
  • AI detects early signs of guest dissatisfaction through tone and language patterns — staff can intervene before a bad experience becomes a negative online review
  • Multilingual by default — serve every international guest in their native language across every touchpoint
Revenue Impact — 300-Room Resort

A 10–15 point increase in F&B capture rate generates $500K–$1M+ in additional annual revenue from one amenity area alone.

60–70%
Hotel guests who never spend on-site F&B
+30%
Higher check sizes with proactive digital ordering
9%
Hotel app adoption — guests don't download apps for drinks
$47B
US hotel F&B market — largely untapped by technology
$1M+
Potential additional annual F&B revenue for a 300-room resort with a 10–15% capture rate increase
MAIA Technology in Action
Facility-Wide CoverageIndoors, outdoors, all areas
Revenue AnalyticsReal-time tracking of guest spend and preferences
Smart Request RoutingAuto-dispatched by context and location
MAIA Wristband
All in One Device
Patent Pending
Deals, Promotions & UpsellsTriggered by guest preference and location
Proactive InteractionAI detects dissatisfaction before it becomes a complaint
Multilingual by DefaultEvery guest served in their native language
Cruise Ships

The hotel pool problem — at 10× the scale.

A mega-ship carries 7,000 passengers across 15+ decks, with crew from 50 countries. Onboard revenue is at record highs — but communication friction is leaving millions on the table every sailing. MAIA captures that revenue.

  • System knows who has a beverage package, hasn't ordered in 2 hours, and what language they speak — and proactively offers a cold drink in their native language
  • Order taken by voice, dispatched to the nearest bar with exact deck and chair location — no server needed for order capture
  • Crew communicate with passengers of any nationality without language barriers — eliminating the #1 source of friction and incidents
  • Emergency communication works in the passenger's language automatically, every time
  • Revenue analytics by deck, time-of-day, passenger segment, and package status
Revenue Impact — Per Ship

5,000-passenger ship at $90/pax/day. A 5–10% lift in ancillary revenue = $8–16M additional revenue per ship per year.

$127
Onboard spend per passenger per day (Q2 2024)
40%
Shipboard incidents connected to communication gaps
50
Nationalities in a typical cruise crew
$16M
Maximum additional revenue per ship per year
37.7M
Cruise passengers in 2025 — onboard spend up 30–35% since 2019 and still growing
MAIA Technology in Action
Facility-Wide CoverageIndoors, outdoors, all areas
Revenue AnalyticsReal-time tracking of guest spend and preferences
Smart Request RoutingAuto-dispatched by context and location
MAIA Wristband
All in One Device
Patent Pending
Deals, Promotions & UpsellsTriggered by guest preference and location
Proactive InteractionAI detects dissatisfaction before it becomes a complaint
Multilingual by DefaultEvery guest served in their native language
Assisted Living

A fall. 11 minutes on the floor. That ends with MAIA.

The call button was out of reach. The average time a resident spends on the floor after a fall in assisted living is 11 minutes. MAIA detects the fall in under 3 seconds — without the resident doing anything — and dispatches staff with exact location.

  • Sub-3-second fall detection — validated in a clinical setting — requires no action from the resident
  • Voice assistance for help requests — no button, no reaching, just speak
  • Daily AI wellness check-ins with deterioration detection — staff alerted before a small change becomes a crisis
  • Medication reminders with confirmation and automatic escalation if missed
  • Real-time family visibility — families see their loved one is safe, reducing calls to staff
Staff Efficiency

Chronic industry-wide staffing shortages. MAIA doesn't replace staff — it multiplies what each staff member can do with real-time context, automated documentation, and proactive alerts before situations escalate.

11 min
Average time on floor after a fall — the status quo
<3 sec
MAIA fall alert latency — validated clinically
30K+
US assisted living facilities — all facing the same staffing crisis
8.4%
Annual market CAGR — aging population + regulation
$49.8B
Assisted living technology TAM — growing at 8.4% CAGR with regulatory pressure accelerating adoption
MAIA Technology in Action
Facility-Wide CoverageEven during transport or shower
Auto-Ranks RequestsBy urgency and context
Real-Time Risk TrackingTracks needs and vital signals
MAIA Wristband
All in One Device
Patent Pending
Voice AI — 20+ LanguagesReal-time multilingual, no translators
Zero False-Positive Fall DetectionFirst-ever, clinically validated
Automated Check-InsDetects early signs of deterioration
Intuitive by DesignNatural for patients, zero training for staff
Platform Capabilities

A complete enterprise AI platform. Not a gadget.

Every capability is connected. Every interaction feeds the next. The platform gets smarter with every use — and every staff member benefits from every interaction across the entire facility.

Multilingual Voice AI

+20 languages. Intent recognition, task decomposition, and smart routing in under 200ms. A single sentence becomes structured, prioritized tasks delivered to the right people automatically.

Real-Time Location (RTLS)

Sub-room accuracy via BLE mesh and RF triangulation. Every request arrives with a live map pin. Staff always know exactly where to go — no walking the floor to find someone.

Active Identity Broadcast

Continuous 2.4GHz RF identity. Patient records, preferences, and care plans appear on a staff tablet automatically when they enter the room. Zero manual steps. Zero errors.

Live Intercom + AI Documentation

Any interaction can escalate to a live two-way call. The AI stays on: translating, documenting, and extracting tasks. When the call ends, the summary and all action items are already done.

Real-Time Bedside Translation

"MAIA, translate." Instant turn-by-turn translation in any language pair. No interpreter, no app, no delay. The entire conversation is documented and attached to the record automatically.

Proactive Intelligence

The AI reaches out — protocol check-ins, contextual F&B offers, early guest dissatisfaction detection, deterioration alerts. It surfaces concerns before staff know to look, and opportunities before guests think to ask.

Staff Dashboard

AI-prioritized real-time queue, live floor map, full conversation transcripts, task management, and closed-loop analytics. Every interaction visible, every decision tracked.

Fall Detection

Sub-3-second alert latency, validated in a live clinical environment. Residents and patients are protected 24/7 without any action required on their part.

Analytics & Insights

Response times, resolution rates, staffing patterns, revenue by location and time. The platform learns from every interaction to improve routing, predict demand, and surface operational patterns.

Integration & Deployment

Connects to everything you already use.

MAIA is not a rip-and-replace project. It integrates with your existing systems through industry-standard protocols and a REST API. Your team is up and running without disrupting operations.

FHIR
HL7
SAML / SSO
REST API
BLE 5.3 / Wi-Fi 6
HIPAA
SOC 2 Ready

No new infrastructure learning curve

Staff dashboard runs in any browser. Wristband setup takes minutes per patient or guest — the brain unit clips in, the band goes on.

AI agents configurable without code

Customize routing rules, escalation workflows, proactive triggers, and response templates from the dashboard — no development team required.

Dedicated onboarding & ongoing support

MAIA works alongside your team to configure workflows, train staff, and monitor performance during and after every deployment.

What Connects on Day One

Out-of-the-box integrations for all major healthcare and hospitality systems.

Electronic Health Records (EHR / EMR)
RTLS / Location Infrastructure
SAML / Single Sign-On
Nurse Call / PMS Systems
POS / F&B Ordering Systems
Analytics & Reporting Platforms
Custom REST API
<200ms
Voice-to-AI response latency
<3 sec
Fall alert to staff — validated clinically
+20
Languages recognized in real time
15 days
Battery life — no daily charging needed
IP68
Fully waterproof — patients can shower with it on
88–89%
Platform gross margin — hardware sold once
Validated in the Field

Tested in a real hospital. With real patients. It works.

MAIA completed a hospital pilot with live patients — validating the voice AI, task routing, fall detection, and staff dashboard in a real clinical environment. No simulation. No lab test. A working hospital.

Voice AI — Operational in +20 Languages

Intent recognition and task decomposition validated with live patients

Fall Detection — Sub-3-Second Alert Latency

Faster than any nurse call system currently on the market

Staff Dashboard — Live Task Management

Real-time queue, floor map, and auto-documentation used by real nursing staff

Hardware — IP68 with 10-Day Battery

Deployed on patients 24/7 including showers and physical activity

About Us

Built by people who've done this before.

MAIA was founded by a team with over 60 combined years of experience in medical devices, enterprise software, AI, and data science — including exits, IPOs, and global-scale deployments.

Nir Geva
CEO
Nir Geva
Chief Executive Officer
  • 25+ years in High-Tech and Medical Devices — former CTO at LifeWatch Technologies and President of G Medical Health & Wellness
  • Led IPOs of $30M on the ASX and Nasdaq for G Medical Innovations
  • Author of 15+ patents in medical devices, remote patient monitoring, and IoT
  • BSc Mechanical Engineering, Technion · Executive MBA, Kellogg School of Management
Israel Weisman
CTO
Israel Weisman
Chief Technology Officer
  • 25+ years in Software Development and IT Management — significant roles at VISA and McDonald's
  • Expert in Cloud Computing and AI — specializes in digital health and fintech
  • Strategic leader blending deep tech insight with business strategy, known for successful product launches at global scale
  • Recognized for out-of-the-box thinking and mission-critical, mission-driven solutions
Dr. Or Anidjar
CDO
Dr. Or Anidjar
Chief Data Officer
  • 12 years in Data Science and NLP — lead researcher in AI and multilingual NLP; faculty member at Ariel University
  • Former Chief Scientist of the Cyber-Intelligence Division, Elbit Systems Ltd
  • R&D expertise across security forces and government intelligence offices
  • Raised over 15 million NIS for research and applied AI projects
Get Started

Ready to see MAIA in your facility?

Request a demo and we'll walk you through exactly how MAIA deploys in your environment — your workflows, your systems, your language mix. No generic slides. A real conversation about your operation.

Healthcare Hospitals, clinics & health systems
Hospitality Hotels, resorts & cruise lines
Assisted Living Senior care & residential facilities
Request a Demo Send Us a Message
Or reach us directly at israel@immaia.com